Ceylon Robotics Industries (Pvt) Ltd ("Ceylon Robotics", "we", "us", or "our") respects your privacy and is committed to protecting personal information provided to us through our website, communications, programmes, and related services.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit or interact with our website, contact us regarding our programmes or branches, or communicate with us through channels such as WhatsApp and email.
By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. About Ceylon Robotics
Ceylon Robotics Industries (Pvt) Ltd provides educational programmes and skills-development opportunities relating to Robotics, Electronics, Technology, STEM, Innovation, and related areas.
Our website is primarily an informational platform that provides information about:
- Our courses and educational programmes;
- Programme age groups and general course information;
- Branches and partner locations;
- Student projects and inventions;
- Photographs and videos of activities and events;
- Parent comments and testimonials;
- Announcements and programme updates; and
- Contact and enquiry information.
The website may direct visitors to communicate with us through WhatsApp, email, telephone, or other communication channels for programme enquiries, enrolment, branch information, and related matters.
2. Information We May Collect
Depending on how you interact with us, we may collect information such as:
2.1 Information You Provide
This may include:
- Parent or guardian name;
- Student name;
- Age or age group of a student;
- Telephone or WhatsApp number;
- Email address;
- Preferred branch or programme;
- Information relating to an enquiry;
- Information provided when requesting programme details;
- Information relating to enrolment or registration;
- Communications exchanged with us; and
- Other information you voluntarily provide.
We only request information that is reasonably relevant to the purpose for which it is collected.
2.2 Website Usage Information
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security systems, analytics services, or similar technologies.
This may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages visited;
- Approximate date and time of access;
- Referring website;
- Website interaction information; and
- Technical information used for security, performance, and analytics purposes.
3. How We Use Personal Information
We may use personal information for purposes including:
- Responding to enquiries;
- Providing information about our programmes;
- Communicating with parents, guardians, students, or other enquirers;
- Processing or assisting with enrolment-related requests;
- Providing branch or programme information;
- Communicating changes, announcements, schedules, or other relevant information;
- Managing relationships with students, parents, guardians, partners, and other relevant persons;
- Maintaining records relating to enquiries and communications;
- Improving our website, programmes, and services;
- Maintaining website security and preventing misuse;
- Publishing authorised photographs, videos, testimonials, or student project information;
- Complying with applicable legal and regulatory requirements; and
- Carrying out other purposes that are communicated to you at the time the information is collected or otherwise permitted by applicable law.
4. Communication Through WhatsApp and Email
Our website may direct visitors to contact Ceylon Robotics through WhatsApp or email rather than through an online enrolment form.
When you contact us through WhatsApp, email, telephone, or another communication channel, the information you provide may be processed by us for the purpose of responding to your enquiry and providing the requested information.
Where a third-party communication provider is used, that provider may process information in accordance with its own terms and privacy policies.
You should avoid sending unnecessary sensitive or confidential information through WhatsApp, email, or other general communication channels.
5. Information Relating to Children
Our programmes are offered to children and young learners.
We recognise that information relating to children requires appropriate care and protection. Where information, photographs, videos, names, student projects, or other material relating to a child is collected or published by Ceylon Robotics, we will seek appropriate permission or consent from a parent or lawful guardian where required and will handle such information in accordance with applicable law.
We do not intend for children to provide unnecessary personal information directly through the website.
Parents or lawful guardians may contact us regarding the use, correction, withdrawal, or removal of information relating to their child, subject to applicable legal and operational requirements.
6. Photographs, Videos, Student Projects and Events
Our website may contain photographs or videos showing students participating in classes, workshops, exhibitions, assessments, events, demonstrations, or other activities.
We may also publish information about student projects, inventions, achievements, or activities for educational, informational, promotional, or organisational purposes.
Where required, we will obtain appropriate permission or consent before publishing identifiable photographs, videos, names, or other personal information relating to children.
If a parent or lawful guardian believes that a photograph, video, student project reference, or other identifiable content relating to their child should be removed or amended, they may contact us using the contact details provided below.
Requests will be reviewed and handled in accordance with applicable law, existing permissions, contractual arrangements, and legitimate operational requirements.
7. Parent Comments and Testimonials
Our website may display comments, feedback, testimonials, or experiences provided by parents, guardians, students, or other individuals.
Where a testimonial identifies an individual, we will seek appropriate permission before publishing it where required.
We may edit testimonials for spelling, grammar, length, formatting, or clarity without materially changing their meaning.
If you have previously provided a testimonial and wish to request its removal or amendment, you may contact us.
9. Third-Party Services and Websites
Our website may contain links, buttons, embedded content, maps, videos, social-media features, communication tools, or other services provided by third parties.
These may include, depending on the website configuration:
- WhatsApp;
- Email services;
- YouTube;
- Google Maps;
- Social-media platforms;
- Website analytics providers;
- Hosting and security providers; and
- Other third-party services.
When you interact with a third-party service, that third party may process information in accordance with its own privacy policy and terms.
Ceylon Robotics does not control the privacy practices of independent third-party platforms.
11. International or Cross-Border Processing
Some technology, communication, hosting, analytics, or other service providers used by us may operate or process information outside Sri Lanka.
Where personal information is transferred or processed outside Sri Lanka, we will seek to comply with applicable legal requirements relating to such processing and transfers.
12. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business purposes, to maintain appropriate records, to resolve disputes, to comply with legal obligations, or as otherwise permitted by applicable law.
The retention period may vary depending on the nature and purpose of the information.
Where information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
13. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, misuse, or destruction.
However, no website, electronic communication system, or method of transmission over the internet can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted electronically.
14. Your Rights
Subject to applicable law and any applicable limitations, individuals may have rights concerning their personal information, including rights relating to:
- Access;
- Correction or updating;
- Withdrawal of consent where processing is based on consent;
- Objection to certain processing;
- Restriction or cessation of certain processing;
- Deletion or erasure in applicable circumstances; and
- Other rights provided under applicable data-protection law.
Requests concerning personal information may be made using the contact details below.
We may need to verify the identity or authority of the person making a request before taking action, particularly where the request relates to information concerning a child.
15. Parents and Guardians
Where a request concerns personal information relating to a child, we may require reasonable evidence that the person making the request is the child's parent or lawful guardian or otherwise authorised to act on behalf of the child.
16. Accuracy of Information
We take reasonable steps to maintain accurate information where appropriate.
If you believe that personal information held by us is inaccurate, incomplete, or outdated, please contact us so that we can review and, where appropriate, update the information.
17. Data Protection Complaints and Requests
If you have a privacy concern, request, or complaint, please contact us first using the contact details below.
We will review the matter and respond in accordance with applicable law and our internal procedures.
Nothing in this Privacy Policy is intended to limit any rights that you may have under applicable data-protection law.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, programmes, business practices, technology, or applicable legal requirements.
The updated version will be published on this page with the revised "Last Updated" date.
We encourage visitors to review this Privacy Policy periodically.
19. Contact Us
For privacy-related questions, requests, concerns, or complaints, please contact:
When contacting us regarding personal information relating to a child, please clearly state the nature of your request and provide sufficient information for us to identify the relevant content or record.
20. Applicable Law
This Privacy Policy shall be interpreted in accordance with the laws applicable in Sri Lanka, including applicable data-protection legislation and other relevant laws and regulations.